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Hotel Policies 

PLEASE READ...

All of our important hotel policies are listed below. Please don't hesitate to contact us with any questions! 

Two Pens
General
​All room rates are U.S. Dollars per room, per night, and are based on single or double occupancy. Add $10.00 per each additional adult in same room. Children 17 and under stay free. You must be 18 years or older to rent a room.
 
Rollaway beds may be available on a first come basis for an extra charge of $10.00 per night, which includes the extra person charge. Cribs are complimentary.
 
Rates are subject to change without notice until reservation is prepaid or guaranteed by credit card. Tax is an additional 12% plus a $1.00 per room, per night TBID fee.
 
Discounts may not be combined, and rates on reservations made though a third party may not be altered upon check in. 
Check-In time is 3pm to 2am. Early check in is not available from May 1st to October 31. We apologize for the inconvenience. 
Check out time is 11am. 
Deposit and Guarantee 

The credit card you provide at the time of booking will be charged for the full stay including all taxes 48 hours prior to your date of arrival. Any card that is declared declined or invalid will result in a non-guaranteed reservation. Any reservation that is not guaranteed with a valid credit card will be automatically canceled at 6:00pm on the date of arrival. Please keep this information in mind when choosing which card you use to make the reservation.
 
Changing your card at check-in is possible, however it can take up to 30 DAYS for the amount to credit back to the original card.  This policy applies to reservations booked through third party services as well, i.e. Booking.com, Expedia, Travelocity, Priceline, etc. 
Cancellation 
Reservations can be cancelled with no penalty up to 48 hours prior to arrival. If you cancel within 48 hours of your arrival date you will be charged a fee equal to one night's room and taxes. 
We do not charge for early checkout. If you are staying at the hotel and must shorten your stay, you are only charged for the nights you physically stay with us. 



Pets

Pets are allowed in designated (non suite) rooms only. A $35 non-refundable fee will be applied per stay. Please inform us that you are traveling with a pet at the time of reservation so we may block your room accordingly. Having a pet in a non-designated pet room will result in a $500 non-refundable cleaning fee. Pets are to be crated at all times when you are not in the room. Pets are not permitted on bedding or upholstered furniture. 

Non-Smoking
Yellowstone Lodge is a non-smoking property. Smoking in a non-smoking room will result in a non-refundable cleaning fee up to $500. 
 
If you are a smoker, let us know at the time of reservation, and we will do our best to accommodate you in a room closest to an exit.
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